We are very sorry to hear if you have had a poor or unpleasant experience with any part of our fundraisers. Whether you are a leader, a participant, a parent, or a supporter - we strive to provide the best experience for all involved. We would like the opportunity to make your experience better and help resolve any issues that you can to the best of our ability. Please use the widget on our website or email support@moneydolly.com to connect with our HelpDesk so we can assist you further. Thank you!