All Collections
How long does it take to get your product?
How long does it take to get your product?
Jaime Bunton avatar
Written by Jaime Bunton
Updated over a week ago

Our fundraisers have many different options when it comes to products.

Some fundraisers that run on our platform offer participant delivered products. For example, frozen cookie dough. For these products, the orders get placed AFTER the fundraiser concludes. The full order gets sent to the manufacturer, they ship the orders in bulk to the group, and then the kids pick up the orders for their supporters and then it's their responsibility to deliver to their customers.

Other fundraisers offer ship to home products. Those products will be shipped directly to the address you listed upon checkout. These products typically should be received within 2-3 weeks from when you place your order. The time frames vary by manufacturer.

How do you know the type of delivery for your product? It should be listed in the checkout as well as on your email confirmation.

If you feel it's taken too long to receive the product you ordered, please reach out and our customer support team will check on the status of your order

thank you!

Did this answer your question?